Responsible Gambling Policy
Commitment
Riverblueworks presents gaming as an adult entertainment activity only. Gambling should never be treated as a way to make money, recover losses, manage stress or solve financial problems.
18+ Age Restriction
Gaming participation is restricted to adults aged 18 or over. Age and identity checks may be required before access to regulated gaming areas or services.
Risk Awareness
Signs of gambling harm may include chasing losses, borrowing money to gamble, hiding gambling activity, neglecting work or relationships, gambling for longer than intended or feeling unable to stop.
Practical Controls
Guests are encouraged to set time and spending limits before they begin, take breaks, avoid gambling when upset or tired and ask staff about available responsible-gambling tools if they feel at risk.
Support in Australia
NSW GambleAware
1800 858 858
Free and confidential support for people affected by gambling.
Emergency Risk
000 for immediate danger.
13 11 14 Lifeline Australia for crisis support.
Self-Exclusion and Venue Help
Guests who want to limit or stop access to gaming areas should speak with venue staff about available exclusion options and support referral pathways. Staff may also provide information about local counselling and support services.
Contact
Responsible-gambling questions can be raised through info@riverblueworks.com or in person with trained venue staff. Website operator: Riverblueworks Pty Ltd, 493 Dean Street, Albury NSW 2640, Australia.